The development and preliminary testing of a multimedia patient-provider survivorship communication module for breast cancer survivors.

TitleThe development and preliminary testing of a multimedia patient-provider survivorship communication module for breast cancer survivors.
Publication TypeJournal Article
Year of Publication2012
AuthorsWen K-Y, Fleisher L, Miller SM, Stanton AL, Morra ME, Jorge A, Diefenbach MA, Ropka ME, Marcus AC
JournalPatient Educ Couns
Volume88
Issue2
Pagination344-9
Date Published2012 Aug
ISSN1873-5134
KeywordsAdult, Aged, Aged, 80 and over, Breast Neoplasms, Communication, Computers, Female, Humans, Internet, Middle Aged, Multimedia, Patient Education as Topic, Patient Satisfaction, Patient Selection, Professional-Family Relations, Program Development, Socioeconomic Factors, Survival Rate, Survivors
Abstract

OBJECTIVE: This paper describes the development of a theory-guided and evidence-based multimedia training module to facilitate breast cancer survivors' preparedness for effective communication with their health care providers after active treatment.

METHODS: The iterative developmental process used included: (1) theory and evidence-based content development and vetting; (2) user testing; (3) usability testing; and (4) participant module utilization.

RESULTS: Formative evaluation of the training module prototype occurred through user testing (n = 12), resulting in modification of the content and layout. Usability testing (n = 10) was employed to improve module functionality. Preliminary web usage data (n = 256, mean age = 53, 94.5% White, 75% college graduate and above) showed that 59% of the participants accessed the communication module, for an average of 7 min per login.

CONCLUSION: The iterative developmental process was informative in enhancing the relevance of the communication module. Preliminary web usage results demonstrate the potential feasibility of such a program.

PRACTICE IMPLICATIONS: Our study demonstrates survivors' openness to the use of a web-based communication skills training module and outlines a systematic iterative user and interface program development and testing process, which can serve as a prototype for others considering such an approach.

DOI10.1016/j.pec.2012.02.003
Alternate JournalPatient Educ Couns
PubMed ID22770812
PubMed Central IDPMC3419388
Grant List5-PO1-CA057596 / CA / NCI NIH HHS / United States
P01 CA057586 / CA / NCI NIH HHS / United States
P30 CA006927 / CA / NCI NIH HHS / United States
R01 CA158019 / CA / NCI NIH HHS / United States
RC1 CA145063 / CA / NCI NIH HHS / United States